Outbound Voice AI in 2026: DNC, Consent, and TCPA

Scaling outbound past 1,000 calls/day without DNC scrubbing is asking for trouble. VirtualCall.AI scrubs lists before dial and logs consent on every campaign.

SMS consent is separate from voice consent. Capture it explicitly at the end of qualifying calls if you plan to follow up by text.

When a caller says "stop calling," your agent should apologize, log DNC, and end the call—no upsell, no transfer delay.

Document your scripts, retention policies, and opt-out flows before your legal team asks.